How long will my order take to arrive?
Your order will arrive within 24 to 48 hours if you are in Spain. For the rest of Europe, delivery may take up to 72 hours.
Which countries does The Real Juices ship to?
For the moment, The Real Juices only delivers to Spain.
How is the product packaged?
Our juices arrive in an insulated cardboard box with a block of ice, to maintain a cool environment and ensure maximum freshness of the product.
Can I return my order?
La Caseta juice cannot be returned, as it is a perishable product, but you can claim a refund or request a new shipment in case you receive a defective product.
What happens if I receive a wrong order?
If you receive a different product to the one you ordered, please contact our customer service team and we will solve your problem as quickly as possible.
What happens if I receive a defective order?
If you receive a defective product, please contact the customer service team, if it is confirmed that this product is not in good condition, you will be refunded or a new one will be sent to you.
What happens if the courier arrives and no one is home?
If the courier arrives at your address and no one is there, the customer will be called and notified where their order is located.